Terms of Service

Last updated: 4/17/2026

1. Acceptance of Terms

By accessing and using WatEase ("the Platform"), you accept and agree to be bound by the terms and conditions of this agreement. If you do not agree to these terms, please do not use our services.

2. Description of Service

WatEase provides a comprehensive e-commerce and business management platform including but not limited to:

  • Online store creation and management
  • Product catalog management
  • Order processing and fulfillment
  • Customer relationship management (CRM)
  • Multi-channel sales (WhatsApp, Facebook, Instagram, Email)
  • Broadcast messaging and marketing automation
  • Analytics and reporting

3. WhatsApp Business Platform Compliance

As a WhatsApp Business Solution Provider, WatEase integrates with Meta's WhatsApp Business API. By using our Services, you agree to comply with:

You agree to obtain explicit opt-in consent from recipients before sending WhatsApp messages, respect user opt-out requests immediately, and maintain high-quality message templates that comply with WhatsApp's messaging limits and quality ratings.

4. User Responsibilities

As a user of WatEase, you agree to:

  • Provide accurate, current, and complete information during registration
  • Maintain the security of your password and account
  • Notify us immediately of any unauthorized use of your account
  • Be responsible for all activities that occur under your account
  • Comply with all applicable laws and regulations (including GDPR, CCPA, and other data protection laws)
  • Not use the service for spam, harassment, or any illegal or unauthorized purpose
  • Not send unsolicited commercial messages without proper consent

4. Payment and Billing

Subscription fees are billed in advance on a monthly or annual basis. All fees are non-refundable except as required by law. We reserve the right to change our pricing with 30 days notice.

5. Intellectual Property

The Platform and its original content, features, and functionality are owned by WatEase and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

6. Termination

We may terminate or suspend your account and access to the service immediately, without prior notice or liability, for any reason, including breach of these Terms. Upon termination, your right to use the service will immediately cease.

7. Limitation of Liability

In no event shall WatEase, its directors, employees, partners, agents, suppliers, or affiliates be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of the service.

8. Governing Law

These Terms shall be governed and construed in accordance with the laws of India, without regard to its conflict of law provisions.

9. Changes to Terms

We reserve the right to modify or replace these Terms at any time. We will provide notice of any material changes by posting the new Terms on this page with an updated "Last updated" date.

10. Contact Us

If you have any questions about these Terms, please contact us at:

Email: support@watease.com
Address: India