WatEase Product Suite - WhatsApp Commerce & Multi-Channel Business Platform
One Ecosystem. Two Powerful Products.
From WhatsApp commerce to AI-powered marketing intelligence - everything you need to sell smarter and grow faster.
WatEase
WhatsApp Commerce Platform
Everything you need to sell, engage, and grow on WhatsApp. From catalog to checkout, marketing to CRM - all in one platform.
HyperMax AI
AI Marketing Intelligence
Measure true marketing effectiveness with scientific precision. AI-powered Marketing Mix Modeling to optimize every channel.
Everything you need to sell on WhatsApp
From product catalog to checkout, marketing to CRM - a complete commerce platform built for Indian businesses.
Turn WhatsApp into your storefront.
Create a fully functional store on WhatsApp in minutes. Product catalogs, variant management, instant orders, and UPI/card payments - all without your customers leaving the chat.
- Product catalog with photos, variants, and pricing
- One-click ordering via WhatsApp messages
- Integrated payments: Razorpay, PhonePe, Paytm
- Automated order confirmations and tracking
- Inventory management with low-stock alerts
Every conversation. One inbox.
Stop switching between apps. Manage WhatsApp, Facebook Messenger, Instagram DMs, and email from a single unified inbox with team assignment, canned responses, and CRM integration.
- WhatsApp Business API with official green tick
- Facebook Messenger and Instagram DM support
- Email inbox with Gmail and Outlook sync
- Team assignment and collision detection
- Contact profiles with full conversation history
Set it up once. Let it run forever.
Visual workflow builder for automated customer journeys. Trigger campaigns based on events, schedule broadcasts, and let AI chatbots handle common queries 24/7.
- Drag-and-drop visual workflow builder
- Event-triggered automations (order, signup, reply)
- Broadcast campaigns with audience segmentation
- AI chatbot with RAG-powered knowledge base
- Drip campaigns and lead nurturing sequences
Connects with the tools you already use
14+ integrations across messaging, advertising, e-commerce, and analytics.
Messaging
Advertising
E-Commerce
Analytics
Get Started in 3 Simple Steps
Launch your WhatsApp store quickly and start selling to your customers
Create Your Store
Enter your business name and WhatsApp number. Your store is live in under 5 minutes.
Add Your Products
Upload products one by one or bulk import from Excel. Add photos, prices, and variants.
Share & Sell
Share your WhatsApp store link with customers. Every order and payment is tracked automatically.
What you get for joining before we go GA
WatEase is in early pilot — built in the open with founding customers, not pitched to them. Take a spot now and the commitments below are yours for as long as the account is active.
A direct line to the founders
Pilot customers get a private WhatsApp thread with the founding team for onboarding and the first 90 days. No support-tier escalation matrix, no ticket queue.
Roadmap vote that actually counts
Founding-pilot customers get a recurring vote on the next quarter's roadmap. We ship the top three asks each quarter and publish the outcomes openly.
Locked-in pilot pricing
Whatever pricing tier you join the pilot at — including Free Forever — stays in place as long as the account is active, even after general-availability pricing moves.
India-first, by construction
UPI checkout, GST-compliant invoicing, DPDPA-aligned data handling, Hindi support, Razorpay/PhonePe/Paytm rails — all of these are core, not feature flags.
White-glove migration
We migrate your existing Tally/Marg/Shopify/WooCommerce catalog and customer list ourselves — you do not run a CSV import. No data loss, no double-entry month.
No lock-in, ever
Cancel any time and take a full export of your customer list, conversation history, order data, and template library in standard formats. We never gate your data.
Spots are released in small batches so we can onboard each customer end-to-end. We will tell you on the call if the current batch is closed.
Simple, Transparent Pricing
Choose the plan that fits your business needs. Upgrade, downgrade, or cancel anytime.
Smart
Everything in Professional + WatEase AI marketing engine
(+ GST as applicable)
- Marketing mix modeling with confidence ranges
- Daily budget rebalancing recommendations
- Channel rebalancer (advisory by default)
- Autonomous marketing agents (early access)
- Content & segment AI
- Connects to all major ad platforms
- ROAS calculator + attribution comparison
- 5 brands · 10 users
Enterprise
Mid-market, agencies, multi-brand, sovereign deploys
- Everything in Smart
- Incremental lift measurement
- Multi-brand (unlimited)
- SSO / SAML
- Dedicated CSM + SLA
- Agency reseller program (rev-share negotiated per partner)
- Sovereign-edge deploy (on-prem / VPC)
- API access + audit log export
Try WatEase risk-free. Full access to all features — no credit card required.
Frequently Asked Questions
Everything you need to know about WatEase
Still have questions?
Chat with us on WhatsAppBuilt on the rails Indian businesses already trust
What you actually get with WatEase
WatEase is the WhatsApp commerce platform purpose-built for India. One subscription gets you a hosted store that lives at your own subdomain (or your own domain), a multi-channel inbox that unifies WhatsApp, Facebook, Instagram, and email into a single thread per customer, a CRM with deal pipelines and task automation, an AI chatbot grounded in your catalog and support docs, and a marketing engine that runs broadcasts, drip campaigns, and abandoned-cart recovery flows. Pricing starts free for the first 10 products and 25 orders per month; the Professional plan at ₹999/month removes the limits and unlocks broadcasts, automation, and the AI agent.
Commerce: the WhatsApp store, end to end
Add products one at a time or bulk-import via CSV from your existing stack — Tally, Marg, Zoho Books, Shopify, or a Google Sheet. Each product carries variants, GST HSN codes, stock levels, and a short-link customers can paste into any chat. Checkout supports UPI deep-links (PhonePe, Google Pay, Paytm, BHIM), Razorpay cards and netbanking, and cash-on-delivery with Shiprocket-issued shipping labels. Every order produces a GST-compliant invoice that auto-delivers over WhatsApp; every shipment streams real-time status updates back to the buyer. Inventory decrements live across every channel — the same SKU is consistent on the WatEase store, the WhatsApp catalog, the Meta Shop, and your physical POS.
Inbox & CRM: every conversation in one place
The unified inbox merges customer messages from WhatsApp Business API, Facebook Messenger, Instagram DMs, Google Business Messages, and email into a single timeline. Tag conversations, route to specific agents or teams, set SLAs, and trigger automations off keywords or intent. The built-in CRM tracks every customer with a 360° view: order history, lifetime value, conversation transcripts, survey responses, and the deal pipeline they sit in. Sales teams can run quote-to-cash inside WhatsApp; support teams can see the full timeline before they reply. Custom fields, lead-scoring rules, and segment-based broadcasts all live in the same product — there is no second tool to bolt on.
AI agent: catalog-grounded, India-aware
The WatEase AI chatbot is grounded in your product catalog, your help docs, and your past support transcripts. It answers product questions in English and Hindi (Hinglish too), books appointments against your calendar, recommends SKUs based on browsing history, and escalates to a human the moment intent shifts to "I want to buy" or "I have a complaint". You set the tone of voice, the allowed topics, and the handoff rules. Every conversation is logged in the inbox so a human teammate can take over mid-thread without losing context.
Marketing automation: broadcasts, journeys, and recovery
Build broadcasts to segmented audiences with WhatsApp template messages — Marketing, Utility, Authentication, and Service categories are managed inline so you don't ping-pong between Meta Business Manager and our app. Drip campaigns trigger off lifecycle events (signup, first order, abandoned cart, 30-day silence) and run multi-step journeys with branching logic, A/B variants, and goal tracking. Coupon codes, loyalty points, referral rewards, and occasion-based campaigns (Diwali, Akshaya Tritiya, monsoon sales) all ship out of the box.
Built for Indian SMBs and operators
Pricing is in INR, the dashboard speaks English and Hindi, the invoicing engine knows GST inside-out (GSTR-1, GSTR-2A, e-invoice IRN, e-way bill), and customer data sits in ap-south-1 (Mumbai) in line with the DPDPA 2023. Razorpay, PhonePe, Paytm, and direct UPI handle payments. Shiprocket, Delhivery, and Bluedart cover shipping. Tally, Marg, Zoho, and the open WatEase webhook API keep your back office in sync. Whether you run a 5-person retail shop or a 500-store distributor network, the same product fits — the Professional plan at ₹999/month carries unlimited orders, unlimited products, and zero transaction fees on the platform.
Where to next
- • See the full feature checklist on Features.
- • Compare plans side-by-side on Pricing.
- • Browse Integrations with payment, shipping, CRM, and analytics tools.
- • See how WatEase looks in your vertical on Industries.
- • Estimate WhatsApp conversation cost with the free cost calculator.
Founding-customer spots are open. Take one before they close.
WatEase is in early pilot — limited spots come with direct founder onboarding, locked-in pilot pricing, and a roadmap vote. Free plan available; pilot benefits continue as long as your account is active. Talk to us before the cohort closes.