WatEase Product Suite - WhatsApp Commerce & Multi-Channel Business Platform
TheCommerce&MarketingPlatformBuiltforGrowth.
Launch your WhatsApp store, automate multi-channel marketing, and optimize every rupee of ad spend with AI-powered intelligence.
One Ecosystem. Two Powerful Products.
From WhatsApp commerce to AI-powered marketing intelligence - everything you need to sell smarter and grow faster.
WatEase
WhatsApp Commerce Platform
Everything you need to sell, engage, and grow on WhatsApp. From catalog to checkout, marketing to CRM - all in one platform.
HyperMax AI
AI Marketing Intelligence
Measure true marketing effectiveness with scientific precision. AI-powered Marketing Mix Modeling to optimize every channel.
Everything you need to sell on WhatsApp
From product catalog to checkout, marketing to CRM - a complete commerce platform built for Indian businesses.
Turn WhatsApp into your storefront.
Create a fully functional store on WhatsApp in minutes. Product catalogs, variant management, instant orders, and UPI/card payments - all without your customers leaving the chat.
- Product catalog with photos, variants, and pricing
- One-click ordering via WhatsApp messages
- Integrated payments: Razorpay, PhonePe, Paytm
- Automated order confirmations and tracking
- Inventory management with low-stock alerts
Every conversation. One inbox.
Stop switching between apps. Manage WhatsApp, Facebook Messenger, Instagram DMs, and email from a single unified inbox with team assignment, canned responses, and CRM integration.
- WhatsApp Business API with official green tick
- Facebook Messenger and Instagram DM support
- Email inbox with Gmail and Outlook sync
- Team assignment and collision detection
- Contact profiles with full conversation history
Set it up once. Let it run forever.
Visual workflow builder for automated customer journeys. Trigger campaigns based on events, schedule broadcasts, and let AI chatbots handle common queries 24/7.
- Drag-and-drop visual workflow builder
- Event-triggered automations (order, signup, reply)
- Broadcast campaigns with audience segmentation
- AI chatbot with RAG-powered knowledge base
- Drip campaigns and lead nurturing sequences
Connects with the tools you already use
14+ integrations across messaging, advertising, e-commerce, and analytics.
Messaging
Advertising
E-Commerce
Analytics
Get Started in 3 Simple Steps
Launch your WhatsApp store quickly and start selling to your customers
Create Your Store
Enter your business name and WhatsApp number. Your store is live in under 5 minutes.
Add Your Products
Upload products one by one or bulk import from Excel. Add photos, prices, and variants.
Share & Sell
Share your WhatsApp store link with customers. Every order and payment is tracked automatically.
Promises we keep on every plan
No cohorts, no waiting list, no tier you have to reach first. Everything below holds from the day you sign up, on the cheapest plan we sell. We publish these here rather than in a contract annexe because they are the things Indian operators actually get burned on — a setup fee that appears after the demo, a 20–25% margin quietly added to Meta’s message rates, an annual lock-in that outlives the results, or an export that is refused on the way out.
Onboarding by a human, on every plan
A specialist sets up your WhatsApp number, catalog and first automations with you over a call — included on every plan, with no setup fee and no onboarding tier to upgrade into.
We build what customers ask for
Custom feature requests are part of the product process, not an enterprise-only escape hatch. We publish what shipped each quarter so you can check the record.
Price you can plan around
Published INR pricing, month-to-month billing, and at least 30 days notice before any increase to your recurring plan fee. Cancel from your settings whenever you want.
India-first, by construction
UPI checkout, GST-compliant invoicing, DPDPA-aligned data handling, Hindi support, Razorpay/PhonePe/Paytm rails — all of these are core, not feature flags.
White-glove migration
We migrate your existing Tally/Marg/Shopify/WooCommerce catalog and customer list ourselves — you do not run a CSV import. No data loss, no double-entry month.
No lock-in, ever
Cancel any time and take a full export of your customer list, conversation history, order data, and template library in standard formats. We never gate your data.
Plans start at ₹1,499/month with 0% markup on WhatsApp messages. See what each plan includes.
One plan. Your whole business on WhatsApp.
Inbox, campaigns, contacts, ads and GST billing in one plan. Add automation and AI agents when you need them. Others sell each piece separately — and it adds up fast.
Full-speed sending on every plan — up to 1,000 messages/second. We never throttle it. Others cap cheaper plans at just 40/sec — 25× slower to clear a big broadcast.
Starter
Get your business on WhatsApp
+ 18% GST · 1 seat
7,500 template messages/mo
Billed at Meta's rate (₹0.8631/marketing msg) — 0% markup. Service replies in the 24h window are free & uncounted.
Your cost ₹6,473 · a typical provider (₹1.03/msg) ₹7,725 — +₹1,252 markup you'd pay elsewhere
Includes
- Official WhatsApp Business API + green tick
- Shared team inbox
- Broadcasts & campaigns
- Approved message templates
- 0% markup on Meta rates
Growth
Run your whole business on WhatsApp
+ 18% GST · 3 seats
25,000 template messages/mo
Billed at Meta's rate (₹0.8631/marketing msg) — 0% markup. Service replies in the 24h window are free & uncounted.
Your cost ₹21,578 · a typical provider (₹1.03/msg) ₹25,750 — +₹4,173 markup you'd pay elsewhere
Includes
- Everything in Starter, plus:
- Instagram DM + Messenger inbox
- Unlimited broadcasts & campaigns
- Smart segmentation & tags
- Click-to-WhatsApp ads
- GST invoicing & payment links
Add-ons · charged separately
- AI Agents₹2,999/mo
- Chatbot(automation + flows)₹1,499/mo
- Team member₹699/seat
- Extra template messages₹999/25k
Pro
Automate, sell & scale
+ 18% GST · 10 seats
50,000 template messages/mo
Billed at Meta's rate (₹0.8631/marketing msg) — 0% markup. Service replies in the 24h window are free & uncounted.
Your cost ₹43,155 · a typical provider (₹1.03/msg) ₹51,500 — +₹8,345 markup you'd pay elsewhere
Includes
- Everything in Growth, plus:
- A/B testing & campaign experiments
- Drip campaigns & retargeting
- Carousel & interactive templates
- Full CRM — pipelines & RFM (10,000 contacts)
- Revenue & ROI analytics
- Full REST API + webhooks
Add-ons · charged separately
- AI Agents₹2,999/mo
- Chatbot(automation + flows)₹1,499/mo
- Team member₹699/seat
- Extra template messages₹999/25k
Enterprise
Scale, control & compliance
Unlimited messages
Still at Meta's rate (₹0.8631/marketing msg) — 0% markup. Service replies in the 24h window are free & uncounted.
Includes
- Everything in Pro, plus:
- Unlimited agents
- Multi-number / WABA management
- Dedicated account manager
- Priority green-tick & verification
- SSO / SAML + audit logs
- Custom integrations & API limits
- 99.9% uptime SLA · 24×7 support
- Data residency (IN / US)
Add-ons · charged separately
- AI Agents₹2,999/mo
- Chatbot(automation + flows)₹1,499/mo
- Team member₹699/seat
- Extra template messages₹999/25k
Included free on every plan
Guided onboarding
A real person sets up your store, catalog, and automations with you — no setup fee.
Business verification support
We help you apply for WhatsApp Business API access and Meta Business (green-tick) verification.
Migration assistance
Moving from another platform? We help import your contacts, templates, and catalog.
Frequently Asked Questions
Everything you need to know about WatEase
Built on the rails Indian businesses already trust
What you actually get with WatEase
WatEase is the WhatsApp commerce platform purpose-built for India. One subscription gets you a hosted store that lives at your own subdomain (or your own domain), a multi-channel inbox that unifies WhatsApp, Facebook, Instagram, and email into a single thread per customer, a CRM with deal pipelines and task automation, an AI chatbot grounded in your catalog and support docs, and a marketing engine that runs broadcasts, drip campaigns, and abandoned-cart recovery flows. Pricing starts at ₹1,499/month (Growth) with 0% markup on WhatsApp messages; the Pro plan at ₹3,999/month unlocks advanced broadcasts, automation, and the AI agent.
Commerce: the WhatsApp store, end to end
Add products one at a time or bulk-import via CSV from your existing stack — Tally, Marg, Zoho Books, Shopify, or a Google Sheet. Each product carries variants, GST HSN codes, stock levels, and a short-link customers can paste into any chat. Checkout supports UPI deep-links (PhonePe, Google Pay, Paytm, BHIM), Razorpay cards and netbanking, and cash-on-delivery with Shiprocket-issued shipping labels. Every order produces a GST-compliant invoice that auto-delivers over WhatsApp; every shipment streams real-time status updates back to the buyer. Inventory decrements live across every channel — the same SKU is consistent on the WatEase store, the WhatsApp catalog, the Meta Shop, and your physical POS.
Inbox & CRM: every conversation in one place
The unified inbox merges customer messages from WhatsApp Business API, Facebook Messenger, Instagram DMs, Google Business Messages, and email into a single timeline. Tag conversations, route to specific agents or teams, set SLAs, and trigger automations off keywords or intent. The built-in CRM tracks every customer with a 360° view: order history, lifetime value, conversation transcripts, survey responses, and the deal pipeline they sit in. Sales teams can run quote-to-cash inside WhatsApp; support teams can see the full timeline before they reply. Custom fields, lead-scoring rules, and segment-based broadcasts all live in the same product — there is no second tool to bolt on.
AI agent: catalog-grounded, India-aware
The WatEase AI chatbot is grounded in your product catalog, your help docs, and your past support transcripts. It answers product questions in English and Hindi (Hinglish too), books appointments against your calendar, recommends SKUs based on browsing history, and escalates to a human the moment intent shifts to "I want to buy" or "I have a complaint". You set the tone of voice, the allowed topics, and the handoff rules. Every conversation is logged in the inbox so a human teammate can take over mid-thread without losing context.
Marketing automation: broadcasts, journeys, and recovery
Build broadcasts to segmented audiences with WhatsApp template messages — Marketing, Utility, Authentication, and Service categories are managed inline so you don't ping-pong between Meta Business Manager and our app. Drip campaigns trigger off lifecycle events (signup, first order, abandoned cart, 30-day silence) and run multi-step journeys with branching logic, A/B variants, and goal tracking. Coupon codes, loyalty points, referral rewards, and occasion-based campaigns (Diwali, Akshaya Tritiya, monsoon sales) all ship out of the box.
Built for Indian SMBs and operators
Pricing is in INR, the dashboard speaks English and Hindi, the invoicing engine knows GST inside-out (GSTR-1, GSTR-2A, e-invoice IRN, e-way bill), and customer data sits in India in line with the DPDPA 2023. Razorpay, PhonePe, Paytm, and direct UPI handle payments. Shiprocket, Delhivery, and Bluedart cover shipping. Tally, Marg, and Zoho keep your back office in sync. Whether you run a 5-person retail shop or a 500-store distributor network, the same product fits — the Growth plan at ₹1,999/month carries unlimited orders, unlimited products, and 0% markup on WhatsApp messages.
Where to next
- • See the full feature checklist on Features.
- • Compare plans side-by-side on Pricing.
- • Browse Integrations with payment, shipping, CRM, and analytics tools.
- • See how WatEase looks in your vertical on Industries.
- • Estimate WhatsApp conversation cost with the free cost calculator.
Your storefront, inbox and payments — live on WhatsApp today.
Connect your WhatsApp Business number, publish a catalog, and take your first paid order inside the chat. Guided onboarding is included on every plan, WhatsApp messages pass through at Meta’s rate with 0% markup, and billing stays month-to-month.