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  • 11 products
  • One customer record
  • AI agents in every product

Every product your business needs, on one WhatsApp platform.

An online store and WhatsApp ordering, a QR menu, marketing and ads, an omnichannel inbox, an AI CRM and a complete hotel suite. Each product works on its own. Together they share one customer record and one set of AI agents.

Get started See all products

Prefer to talk first? Chat on WhatsApp (opens in a new tab)

  • Official WhatsApp Business API
  • 0% message markup
  • UPI + GST built in
  • Set up in minutes
  • Guided onboarding, every plan
  • 14-day money-back guarantee

The WatEase product suite

Eleven products. One customer record.

Start with the one you need today. The others are already connected, so a customer moves from an ad to an order to a review without anyone copying data between apps.

Sell

Take the order wherever the customer asks.

A store on your own domain, ordering inside WhatsApp and a QR menu at the table. One catalogue and one stock count feed all three.

Sell · Online store

Your own online store, on your own domain.

A fast storefront with your catalogue, variants, coupons and checkout. Already on Shopify or WooCommerce? Connect it and keep the store you have.

  • Custom domain, themes and search-ready product pages
  • Variants, stock and bulk import from CSV
  • UPI, cards and COD on your own payment gateway
  • Shiprocket shipping, with tracking sent on WhatsApp

Use it for

Explore commerce

Sell · WhatsApp ordering

Orders and payments inside the chat.

Customers browse your catalogue and build a cart in WhatsApp, then pay by UPI, card or COD through your own payment gateway. The GST invoice and every delivery update arrive in the same thread.

  • Catalogue and cart in WhatsApp, synced with your store
  • Payment links through your own gateway, such as Razorpay
  • GST invoice sent the moment the order is paid
  • COD orders confirmed, or converted to prepaid, before you ship

Use it for

WhatsApp payments

Sell · OneMenu QR menu

A QR menu that takes the order and the payment.

Guests scan the QR at the table, order from your menu and pay by UPI. The ticket goes straight to the kitchen, and order updates reach the guest on WhatsApp.

  • Menu with photos, variants and add-ons, on your own domain
  • QR codes for every table and every room
  • UPI payment at the table, no app download
  • Kitchen ticket and order status, live

Use it for

OneMenu for restaurants

Demo businesses, names and figures are fictional and shown for illustration — not customer results.

Grow

Bring customers in, and bring them back.

Ads that open a WhatsApp conversation, campaigns the AI drafts and you approve, and the points, rewards and reviews that turn a first order into a regular.

Grow · Marketing & ads

The AI drafts the campaign. You approve it.

Describe the offer in one line. The campaign assistant picks a customer segment and writes the message, and nothing goes out until you approve it. Every broadcast then shows what was delivered, read and ordered.

  • A campaign assistant that drafts from a one-line brief
  • Click-to-WhatsApp ads on Instagram and Facebook
  • Broadcasts and journeys, segmented by what customers do
  • Delivered, read and revenue for every broadcast

Use it for

Explore marketing

Grow · Engagement & loyalty

Followers into customers, customers into regulars.

Comment rules reply under your Instagram posts and send the product in a DM. Customers earn points on every order and spend them as rewards, and a win-back message brings quiet customers back.

  • Instagram comment rules that reply and open a DM
  • Story mentions and DMs in the same inbox
  • Loyalty points on every order, spent as rewards
  • Win-back messages for customers who have gone quiet

Use it for

Instagram engagement

Demo businesses, names and figures are fictional and shown for illustration — not customer results.

Serve

Every channel in one queue, answered first by AI.

WhatsApp, Instagram, Messenger, website chat and email land in one inbox. The agent answers what it can, and a person takes over in one tap.

Serve · Omnichannel inbox

One inbox for the whole team.

Your team works one WhatsApp number together, alongside Instagram, Messenger, website chat and email. Each conversation is assigned to a person or a team, and the customer’s orders and history sit beside it.

  • Assignment to a teammate or a team
  • AI answers first, a person takes over in one tap
  • Internal notes and @mentions the customer never sees
  • Orders and history beside every conversation

Use it for

Shared inbox

Serve · Website chat widgetNew

The same AI agent, on your website.

One script adds the chat widget to any website. Visitors get answers from your catalogue, can reach a person, or continue the chat on WhatsApp with their cart.

  • One script tag, styled to your brand
  • Answers from your catalogue and documents
  • A person takes over whenever the visitor asks
  • Continue on WhatsApp, cart included, in the same inbox

Use it for

Website chat widget

Demo businesses, names and figures are fictional and shown for illustration — not customer results.

The AI under every product

Agents that work across every product.

Ordering, booking, support and recovery agents work in your WhatsApp chats, and answer on Instagram and your website too. They take real actions inside the limits you set, and every change they make is logged.

  • Ordering agent

    Answers product questions, builds the cart and sends the pay link.

    Store · WhatsApp · OneMenu

  • Booking agent

    Finds a slot or a room, books it and sends the reminder.

    Appointments · Hotel suite

  • Support agent

    Order status, returns and policies, from your own documents.

    WhatsApp · Instagram · Website widget

  • Recovery agent

    Brings back abandoned carts, unpaid orders and lapsed customers.

    Store · Marketing · CRM
  • Safe mode answers only from your catalogue and documents
  • Approval steps you can require for sensitive actions
  • The agent pauses when a person steps in
  • Every change an agent makes is logged, with what it replaced
AI agents platform

Run

Know every customer. Keep every booking.

An AI CRM that every other product writes to, and appointments with reminders that fill the calendar.

Run · AI CRM

A CRM that fills itself in.

Chats, orders and bookings land on one customer record, linked by phone and email. Each lead is scored, and the record suggests the next step for your team.

  • Customer 360 across every WatEase product
  • Lead scoring, pipelines and tasks
  • Records linked by phone and email
  • A suggested next step on every record

Use it for

WhatsApp CRM

Run · Appointments

Bookings and reminders that fill the calendar.

Customers book a slot in WhatsApp or on your website. Reminders, reschedules and follow-ups go out on their own, so fewer slots sit empty.

  • Booking in WhatsApp and on your website
  • Reminders with Confirm and Reschedule buttons
  • Staff calendars, services and durations
  • Follow-ups, refills and review requests

Use it for

Booking & reminders

Demo businesses, names and figures are fictional and shown for illustration — not customer results.

Hospitality · Guest Intelligence

A complete hotel suite, run by agents.

A full property management system with Guest Intelligence on top: the AI CRM built for hotels and resorts. One guest record from the first enquiry to the review.

Run · Hotel suite

Front desk to folio to review, in one product.

Reservations, the front desk, outlet billing and the guest conversation share one system, so the restaurant bill, the spa booking and the extras a guest orders all land on the same folio.

  • Front desk & reservationsTape chart, check-in, room moves and group bookings
  • Channel managerAvailability shared with the OTAs over iCal
  • Folio & GST invoicesCharges from every outlet, settled at checkout
  • Restaurant POSTables, room orders and charge to room
  • Night auditClose the day, manually or on a schedule
  • Banquets & eventsFunction sheets, terms and group billing
  • Hotel website & bookingDirect bookings on your own site
  • Guest IntelligencePre-arrival messages, guest requests and post-stay reviews

Use it for

Guest Intelligence for hotels

Use cases

Start from the job you need done.

Pick the outcome you want. Each card names the products that deliver it, and links to the full playbook.

Industries

What each industry runs on WatEase.

The same products, set up for the way your industry sells, with ready-made agents, pipelines and journeys for each one.

See all 20 industries

How it works

One customer, handed from product to product.

Each product picks up where the last one stopped, on the same customer record. Here is one customer's path through six of them.

  1. Sees an ad

    A click-to-WhatsApp ad opens a chat.

    Marketing

  2. Asks a question

    The agent answers from your catalogue.

    Inbox + AI agent

  3. Orders and pays

    Cart and UPI payment in the chat.

    WhatsApp ordering

  4. Gets it delivered

    GST invoice and tracking, sent on WhatsApp.

    Online store

  5. Becomes a record

    Scored and linked to one profile by phone.

    AI CRM

  6. Comes back

    Points on the order, and a win-back message later.

    Engagement

One customer recordNo exports, no copy-paste. Every step above writes to the same profile, so the next agent or teammate starts with the whole story.

On every product

The same promises on every product.

These hold across the suite, from a single QR menu to a full hotel.

  • Meta’s rate is your rate

    0% markup on WhatsApp messages: Meta’s published rates, passed through unchanged.

    Check Meta’s rate card

  • Your data is hosted in India

    Our databases, files and backups are hosted in India: AWS Mumbai, with a backup copy in Hyderabad.

    Read the privacy policy

  • 14-day money-back guarantee

    Not right for your business? Ask for your first subscription payment back within 14 days.

    How the guarantee works

  • Official WhatsApp Business API

    Built on Meta’s Cloud API, with guided onboarding on every plan.

    About the API

Questions

Questions about the products.

Do I have to buy every product?

No. You get one plan, customised to your business, with the products you need switched on. Add more later and they connect to the same customer record, with nothing to migrate.

Can I keep my Shopify or WooCommerce store?

Yes. Connect your WooCommerce or Shopify store and its products come into WatEase, so WhatsApp ordering, marketing, the inbox and the AI agents work from the same catalogue. Your store and its checkout stay where they are.

Which channels are covered?

WhatsApp on the official Business API, Instagram DMs and comments, Facebook Messenger, your website through the chat widget, and email. All of them arrive in one inbox.

Do the AI agents act without asking me?

Only inside the limits you set. You can require approval for sensitive actions, the campaign assistant drafts and never sends on its own, and every change an agent makes is logged.

Does WatEase work for hotels and restaurants?

Yes. Hotels and resorts use the hotel suite: the front desk, reservations, restaurant POS, folio and invoices, with Guest Intelligence on WhatsApp. Restaurants use OneMenu for QR ordering at the table and WhatsApp ordering for delivery.

How is WatEase priced?

One plan, customised to your use case and priced on request, with guided onboarding included and 0% markup on WhatsApp messages. Ask for a quote and the team will scope it with you.

More answers in the help center

Get started

Tell us what you sell. We will set up the products that fit.

One plan, customised to your business, with a specialist to set it up with you.

How to start

  1. Connect your channelsWhatsApp, Instagram and your website, with a specialist on chat — set up in minutes.
  2. Add your products and pick your agentsImport from Shopify, WooCommerce, Excel or your menu; switch on ordering, booking or support agents and set the approval rules.
  3. Watch the first conversation runYour first agent is live in week one, and you can take over any chat in one tap.
Get started Get a quote

Questions first? Chat on WhatsApp (opens in a new tab) or book a demo.

  • 0% markup on WhatsApp messages
  • Add modules as you grow
  • Set up in minutes
  • Guided onboarding included
Chat on WhatsApp (opens in a new tab)