Why Choose WatEase?
WatEase is India's WhatsApp-first commerce platform — letting businesses sell, collect payments, and automate customer communication entirely inside WhatsApp. 0% markup on WhatsApp messages, with UPI, GST invoicing, and AI automation built in for Indian businesses.
What makes WatEase different from traditional e-commerce?
Traditional platforms send customers to a website. WatEase keeps them inside WhatsApp — where they already are, every day.
WhatsApp-First, Not an Add-On
Every feature is built around WhatsApp — catalogs, orders, payments, and support happen inside the chat customers already use daily.
Built for India — UPI, GST, Hindi
Native UPI deep-links, automatic GST-compliant invoicing, support in English and Hindi — none of it requires plugins or workarounds.
Set up in minutes
No developers, no hosting, no complex setup: sign up, add products and share your link. Sending on the official WhatsApp Business API starts once Meta approves your number.
50+ Analytics Metrics
Track 50+ analytics metrics (5 headline KPIs + 45 detailed business metrics): revenue, top products, repeat-customer rate, average order value, category-wise revenue, customer lifetime value, broadcast open rates, abandoned-cart recovery, campaign ROI, conversation-cost margin, and more — all in one dashboard.
Built-in CRM with 360° Customer View
Every customer interaction, order history, and support ticket in one place. Segment customers and run targeted broadcast campaigns.
0% Message Markup
WhatsApp conversations pass through at Meta's wholesale rate while competitors add 20–25%. Plans are priced on request — inbox, campaigns, CRM and GST billing included; automation, commerce and AI agents as add-ons.
How quickly can I start selling on WhatsApp?
Create Your Account
Sign up at watease.com and tell us your use case; we quote a plan and price customised to your requirements. Enter your business name and WhatsApp number.
Add Your Products
Upload products one by one or bulk import your catalog from Excel or CSV in minutes.
Share and Sell
Share your store link on WhatsApp, Instagram, or anywhere. Orders and payments are tracked automatically.
Who is WatEase best suited for?
Any Indian business that talks to customers on WhatsApp — across 20+ industries.
We build your custom feature requests
Most WhatsApp platforms hand you a fixed feature set and an idea box that goes nowhere. WatEase is different: tell us the workflow your business actually needs and our engineers build it — bespoke automations and features shaped around your processes, not someone else’s template. It’s a level of customisation rare among WhatsApp platforms.
Why we exist
Indian MSMEs deserve marketing science, not marketing theater.
Big brands hire data-science teams to figure out which rupee of ad spend actually works. Small businesses get vanity dashboards, last-click attribution, and platforms that grade their own homework. We started WATEASE RESEARCH LABS to close that gap: the same measurement rigor — Bayesian marketing-mix models, real lift tests, honest confidence intervals — bundled into the commerce tool a kirana or a boutique already needs.
That ambition only works if you can trust what we tell you. So we hold ourselves to five product principles:
Honest comparisons
Every competitor claim is hedged, dated, and links you to the vendor to verify it yourself.
Real numbers only
Every figure we publish — pricing, message rates, plan limits — comes from the live product or a cited primary source. A number we cannot verify does not go on the site.
India-first by construction
UPI, GST, DPDPA, INR pricing, and Hindi support are the foundation, not a localization pass.
Measurement over vibes
If we can’t measure a feature’s impact honestly, we say so — including for our own AI engine.
No data lock-in
Your catalog, customers, and orders export in open formats, any day, on any plan.
Read how we measure — our research & methodology
How much does WhatsApp commerce cost with WatEase?
INR pricing on request: every business gets a plan and price customised to its use case and requirements, billed monthly or annually — with 0% markup on WhatsApp messages (competitors add 20–25%). WhatsApp inbox, campaigns and CRM are included; automation, commerce, AI agents, GST billing, Meta ads and the Instagram and Messenger inboxes are add-ons.
- 0% message markup
- Broadcasts, scheduled sends & cost preview
- Drip campaigns & A/B tests
- Contacts, tags & RFM segmentation
- Sales CRM, Instagram & Messenger inboxes
- Revenue & ROI analytics
- Bayesian marketing-mix model & budget optimiser
- API access, custom workflows & multi-location
- Feature customisations on request
Frequently Asked Questions
What makes WatEase different from traditional e-commerce platforms?▼
WatEase is built WhatsApp-first — customers browse, order, and pay inside WhatsApp without downloading an app or visiting a website. The catalog, conversation, and checkout live in one place, which is what removes the usual e-commerce friction for Indian businesses.
How much does WatEase cost?▼
Pricing is on request: every business gets a plan and price customised to its use case and requirements, quoted by the WatEase team, paid monthly or annually, with no free-forever plan and no time-boxed trial. What sets WatEase apart is 0% markup on WhatsApp messages (competitors add 20–25%) and an all-in-one app store where automation, commerce, CRM, and AI are all included; and WatEase takes custom feature requests — rare among WhatsApp platforms.
Who is WatEase best suited for?▼
Any Indian SMB that communicates with customers on WhatsApp — retailers, restaurants, healthcare providers, fashion brands, wholesalers, service businesses, and more. WatEase supports 20+ industries.
How quickly can I start selling on WhatsApp?▼
Setup takes minutes: sign up, connect your WhatsApp Business number, add products (or import a CSV) and share your store link, with no technical skills needed. Sending on the official WhatsApp Business API starts once Meta approves your number.
Does WatEase support Indian payment methods like UPI?▼
Yes. WatEase natively supports UPI deep-links (Google Pay, PhonePe, Paytm), Razorpay, credit and debit cards, and COD. GST-compliant invoices are auto-generated for every order.
Your storefront, inbox and payments — live on WhatsApp today.
Connect your WhatsApp Business number, publish a catalog, and take your first paid order inside the chat. Guided onboarding is included on every plan, WhatsApp messages pass through at Meta’s rate with 0% markup, and billing stays monthly or annual.