Hotels & Hospitality

Guest Experience, Reimagined on WhatsApp

From pre-arrival check-in to room service orders and checkout — manage the entire guest journey through WhatsApp for a seamless, modern hospitality experience.

Built for Indian businesses 🇮🇳 · Free plan available · No credit card required

4.8

Average guest satisfaction rating

What WatEase Does for Hotels & Hospitality

Everything you need to run your hotels & hospitality business on WhatsApp.

Pre-arrival check-in and document collection
Room service and amenity ordering via chat
Concierge services and local recommendations
Guest feedback and review requests
Loyalty program and re-booking campaigns

Get Started in 3 Simple Steps

From sign-up to your first order in under 10 minutes.

STEP 1

Connect Your WhatsApp

Link your WhatsApp Business account in under 5 minutes. No coding needed.

STEP 2

Set Up Your Catalog

Add your products, services, or listings. Import from CSV or add manually.

STEP 3

Start Selling & Growing

Share your store link, automate messages, and watch orders flow in.

10,000+ Indian businesses
Official Meta Business Partner
Razorpay, PhonePe, Paytm integrated
Free plan available

Frequently Asked Questions

Can guests order room service via WhatsApp?

Yes. Share your room service menu and let guests place orders directly through WhatsApp. Orders are routed to the kitchen instantly.

How does pre-arrival check-in work?

Send pre-arrival messages to collect ID documents, preferences, and special requests. Guests arrive to a room ready for them.

Can I collect feedback during the stay?

Automate mid-stay check-ins and post-checkout reviews. Address issues in real-time before they become negative online reviews.

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