WatEase Commerce
WhatsApp commerce platform for India
From “is this available?” to paid order — without leaving the chat.
WatEase is India's WhatsApp commerce platform — a WhatsApp storefront, a unified multi-channel inbox, UPI payments, GST invoicing, and a CRM 360°, ready in 5 minutes. Comparing options? See our guide to the best WhatsApp platform in India.
Watch a WhatsApp order happen.
A customer asks, your catalog answers, UPI collects the payment, and the GST invoice goes out — one conversation, no checkout page, no app download.
Every step is handled by WatEase: live product cards from your catalog, a UPI payment link to pay, and instant order confirmation with invoice and tracking.
Everything India's MSMEs need to sell on WhatsApp.
WhatsApp Storefront
Interactive catalogs, one-click checkout, automated order confirmations, broadcast promotions to segmented lists.
Unified Inbox
WhatsApp, Instagram DMs, Facebook Messenger, and Email in one workspace. AI replies, smart escalation, full conversation history.
Payments
Razorpay, PhonePe, Paytm, UPI deep-links in WhatsApp, T+1 settlement, automated reminders for pending orders.
GST Invoicing
Auto-generated GST-compliant invoices, GSTR-1/2 filing via ClearTax, e-invoice IRN, e-way bill.
CRM 360°
Unified customer profiles with order history, smart segmentation, loyalty tracking, lifetime-value analytics.
Every channel flows into one inbox.
WhatsApp, Instagram, Facebook, email, your storefront, and UPI payments all land in a single WatEase workspace — one inbox, one customer record.
AI marketing brain
Bayesian MMM · budget optimiser
Growth you can prove
Orders · repeat revenue · real ROAS
Frequently asked questions
What is WhatsApp commerce?
WhatsApp commerce is the practice of running a complete sales workflow — catalog browsing, ordering, payment, invoicing, and post-sales support — inside the WhatsApp messaging channel where customers already are. WatEase Commerce provides the storefront, payments, GST invoicing, CRM, and unified inbox needed to operate it in India.
How much does WatEase Commerce cost?
There's a 15-day free trial (no card required), then it's ₹1,999/month (Growth), with Pro at ₹3,999/month and custom Enterprise pricing — no free-forever plan. What sets WatEase apart is 0% markup on WhatsApp messages: conversation costs pass through at Meta's wholesale rate while competitors add 20–25%. Storefront, automation, commerce, CRM, and AI are all included in the one app store.
Do I need WhatsApp Business API to use WatEase?
For broadcasts, automation, and the multi-agent inbox you need WhatsApp Business API; WatEase walks you through Meta's Embedded Signup at no extra charge during onboarding.
Which payment methods does WatEase support?
UPI (deep-link payments inside WhatsApp), cards, net banking, and wallets via Razorpay, PhonePe, and Paytm. Settlement is T+1; automated payment reminders for abandoned-cart and pending orders are built in.
Is WatEase GST compliant?
Yes. WatEase generates GST-compliant invoices, supports GSTR-1/2 filing via ClearTax integration, issues e-invoice IRN, and creates e-way bills for inter-state shipments. GSTIN validation is built into customer signup.
Commerce solutions you can run
Each is a modern WhatsApp playbook with the return spelled out honestly.
Abandoned cart recovery
Stop losing finished carts to silence
See the playbookCOD confirmation
Ship fewer parcels that come straight back
See the playbookOrder & delivery updates
Cut “where is my order?” to almost zero
See the playbookPayment reminders
Get paid faster without chasing
See the playbookCatalog & discovery
Turn “is this available?” into an order
See the playbookGuides to get started
New to selling on WhatsApp? Start with our step-by-step guide to how to create a WhatsApp store, then see how Indian retailers run it day-to-day in retail WhatsApp commerce in India. For the full picture, read the complete 2026 WhatsApp commerce guide.
0% markup on WhatsApp messages.
5-minute setup. 15-day free trial, then ₹1,999/month — automation, commerce, CRM, and AI all in one app store.
Get started