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WatEase Commerce

WhatsApp commerce platform for India

From “is this available?” to paid order — without leaving the chat.

WatEase is India's WhatsApp commerce platform — a WhatsApp storefront, a unified multi-channel inbox, UPI payments, GST invoicing, and a CRM 360°, ready in 5 minutes. Comparing options? See our guide to the best WhatsApp platform in India.

Watch a WhatsApp order happen.

A customer asks, your catalog answers, UPI collects the payment, and the GST invoice goes out — one conversation, no checkout page, no app download.

Every step is handled by WatEase: live product cards from your catalog, a UPI payment link to pay, and instant order confirmation with invoice and tracking.

WatEase StoreOnline

Everything India's MSMEs need to sell on WhatsApp.

WhatsApp Storefront

Interactive catalogs, one-click checkout, automated order confirmations, broadcast promotions to segmented lists.

Unified Inbox

WhatsApp, Instagram DMs, Facebook Messenger, and Email in one workspace. AI replies, smart escalation, full conversation history.

Payments

Razorpay, PhonePe, Paytm, UPI deep-links in WhatsApp, T+1 settlement, automated reminders for pending orders.

GST Invoicing

Auto-generated GST-compliant invoices, GSTR-1/2 filing via ClearTax, e-invoice IRN, e-way bill.

CRM 360°

Unified customer profiles with order history, smart segmentation, loyalty tracking, lifetime-value analytics.

Every channel flows into one inbox.

WhatsApp, Instagram, Facebook, email, your storefront, and UPI payments all land in a single WatEase workspace — one inbox, one customer record.

  • WhatsApp
  • Instagram
  • Facebook
  • Email
WatEaseOne inbox · one customer record

AI marketing brain

Bayesian MMM · budget optimiser

Growth you can prove

Orders · repeat revenue · real ROAS

Frequently asked questions

What is WhatsApp commerce?

WhatsApp commerce is the practice of running a complete sales workflow — catalog browsing, ordering, payment, invoicing, and post-sales support — inside the WhatsApp messaging channel where customers already are. WatEase Commerce provides the storefront, payments, GST invoicing, CRM, and unified inbox needed to operate it in India.

How much does WatEase Commerce cost?

There's a 15-day free trial (no card required), then it's ₹1,999/month (Growth), with Pro at ₹3,999/month and custom Enterprise pricing — no free-forever plan. What sets WatEase apart is 0% markup on WhatsApp messages: conversation costs pass through at Meta's wholesale rate while competitors add 20–25%. Storefront, automation, commerce, CRM, and AI are all included in the one app store.

Do I need WhatsApp Business API to use WatEase?

For broadcasts, automation, and the multi-agent inbox you need WhatsApp Business API; WatEase walks you through Meta's Embedded Signup at no extra charge during onboarding.

Which payment methods does WatEase support?

UPI (deep-link payments inside WhatsApp), cards, net banking, and wallets via Razorpay, PhonePe, and Paytm. Settlement is T+1; automated payment reminders for abandoned-cart and pending orders are built in.

Is WatEase GST compliant?

Yes. WatEase generates GST-compliant invoices, supports GSTR-1/2 filing via ClearTax integration, issues e-invoice IRN, and creates e-way bills for inter-state shipments. GSTIN validation is built into customer signup.

Guides to get started

New to selling on WhatsApp? Start with our step-by-step guide to how to create a WhatsApp store, then see how Indian retailers run it day-to-day in retail WhatsApp commerce in India. For the full picture, read the complete 2026 WhatsApp commerce guide.

0% markup on WhatsApp messages.

5-minute setup. 15-day free trial, then ₹1,999/month — automation, commerce, CRM, and AI all in one app store.

Get started