Turn “is this available?” into an order
Every product question is a buyer raising their hand. WatEase puts your catalog inside WhatsApp — searchable, browsable, with one-tap add-to-cart — so the customer who asked “do you have this?” can discover, choose, and order without ever leaving the chat.
Built for Indian businesses 🇮🇳 · Plans from ₹1,999/month · 0% markup on WhatsApp messages
Where the captured sales come from
No invented ROI percentages — these are the mechanisms and the market facts behind them. Your numbers depend on your volume, and the dashboard measures each one.
500M+
WhatsApp users in India — Meta has cited India as WhatsApp’s largest market worldwide.
Source: Meta NewsroomOver 16 billion
UPI transactions processed in a single month in India, per NPCI’s published product statistics for 2025–26.
Source: NPCI UPI product statistics200M+
People use the WhatsApp Business app every month worldwide, per Meta — the install base WhatsApp commerce and support build on.
Source: Meta NewsroomCaptured after-hours enquiries
An auto-reply sends the live catalog to a “is this in stock?” message at any hour, so the evening enquiry converts instead of going cold by morning.
If your shop misses even 2–3 evening enquiries a week, an auto-reply that converts a fraction of them into orders pays for itself in the first month.
Shorter path to purchase
Discovery, cart, and UPI checkout all happen in one conversation, removing the website redirect and card form where buyers drop off.
Every redirect and form between “I want this” and “paid” loses some buyers; collapsing the whole journey into the chat keeps more of them through to a paid order.
Larger baskets from recommendations
Relevant recommendations and easy browsing surface items the customer would not have searched for, lifting average order value.
A customer who came for one item and is shown a relevant add-on in the same chat frequently adds it — basket size grows at no extra acquisition cost.
How it works
Publish your catalog
Add products once — images, prices, variants, stock — and your catalog is live in WhatsApp, the OneMenu storefront, and shareable links, kept in sync.
Help customers discover
Customers browse by category, search by name, or get recommendations; an auto-reply answers “is this available?” with the live catalog instantly, even after hours.
Add to cart and pay
A one-tap add-to-cart builds the order in the chat and a UPI link collects payment — discovery to paid order without a single redirect.
What you get
In-chat catalog
Your products live inside WhatsApp with images, prices, variants, and stock — browsable without leaving the chat.
Search & recommendations
Customers find the right product by category or search, with recommendations that surface relevant items.
One-tap add-to-cart
Browsing becomes an order in a tap, built right in the conversation and paid by UPI.
After-hours auto-reply
A late-night “do you have this?” gets the live catalog instantly, so the enquiry is not lost by morning.
Frequently asked questions
How is this different from the WhatsApp Catalog feature page?▼
The catalog feature page explains the catalog capability itself. This page is the job: helping customers discover and buy in the chat — turning product questions into orders — using that catalog plus search, recommendations, and in-chat checkout.
Can customers buy directly from the catalog?▼
Yes. One-tap add-to-cart builds the order inside the conversation, and a UPI link collects payment in the same thread — discovery to paid order without leaving WhatsApp.
Does the catalog stay in sync across channels?▼
Yes. You manage products once and the catalog stays in sync across WhatsApp, the OneMenu storefront, and shareable links, including prices and stock.
What happens to questions that come in after hours?▼
An auto-reply sends the live catalog instantly to an after-hours “is this available?”, so the enquiry is engaged immediately rather than waiting until you reopen.
What return can I expect from catalog & discovery on WhatsApp?▼
Through specific mechanisms rather than a single ROI number: captured after-hours enquiries; shorter path to purchase; larger baskets from recommendations. If your shop misses even 2–3 evening enquiries a week, an auto-reply that converts a fraction of them into orders pays for itself in the first month. WatEase publishes no invented ROI percentages — your numbers depend on your volume, and the dashboard measures each mechanism.
Go deeper
The capabilities behind this solution, and related jobs you can run on the same platform.
Related solutions
Capabilities and competitor comparisons reflect what we could verify as of June 2026.