Service Completion Update WhatsApp Templates

Hi {{name}}, your {{model_name}} ({{registration_number}}) is on the ramp and we have found something beyond the scheduled service. What we found: {{issue_found}} What it costs: ₹{{estimate_amount}} Reply YES to approve, or NO and we will leave it exactly as it is — the car is safe to drive either way. We will not start until you reply. Job card {{job_card_number}}.

Hi {{name}}, we have your {{model_name}} ({{registration_number}}). 🔧 Job card: {{job_card_number}} Service: {{service_type}} Expected ready: {{ready_time}} Your service advisor is {{agent_name}} — {{agent_phone}}. If we find anything not on the estimate, we will message you with the cost and wait for your approval before doing it.

Your {{model_name}} is ready, {{name}}. ✅ Registration: {{registration_number}} Work done: {{work_summary}} Total: ₹{{amount}} (as approved, no surprises) Pay in one tap and skip the counter queue: {{upi_link}} Pickup by {{pickup_time}} at {{service_centre_name}}. Invoice {{invoice_id}} will follow on payment.

Hi {{name}}, an honest update on {{registration_number}} — and an apology. 🙏 The {{part_name}} we need is not in stock and arrives on {{part_eta_date}}. Your car will be ready by {{ready_time}} that day. If you need a vehicle in the meantime, reply and we will arrange one. We are sorry. We would rather tell you now than have you turn up to a car that is not ready.

Noted, {{name}} — we have left {{issue_found}} alone as you asked. ✅ It is not urgent and the car is safe to drive. Worth doing before {{next_service_due}}, whenever it suits you and your budget. Your {{model_name}} is ready. Total: ₹{{amount}} — {{upi_link}}

Hi {{name}}, your {{model_name}} has been back with you a few days now — how is it running? If anything feels off after the {{service_type}}, tell us. We will look at it free of charge; work we did is our responsibility. Job card {{job_card_number}}. Just reply here. — {{service_centre_name}}