Customer Feedback Request WhatsApp Templates

Hi {{name}}, your order {{order_id}} was delivered recently — how did we do? 🙂 Just reply with a number: 5️⃣ Loved it 4️⃣ Good 3️⃣ Okay 2️⃣ Not great 1️⃣ Had a problem Your reply goes straight to the owner. Thank you!

Hi {{name}}, glad you liked your {{item_name}}! 💛 Would you take 30 seconds to leave us a review? It genuinely helps a small business like ours grow: {{review_link}} As a thank-you, here is ₹{{discount}} off your next order: code {{code}}.

Hi {{name}}, we saw your rating for order {{order_id}} and we are sorry we let you down. 🙏 Tell us what went wrong — reply here and {{owner_name}} will personally sort it out within 24 hours. Replacement, refund, or a fix: whatever makes it right.

Hi {{name}}, thank you for visiting {{business_name}} today! How was your {{service_name}} experience? Reply: 👍 Great 😐 Okay 👎 Not good One tap is all it takes — and we read every single reply.

Thank you for the feedback, {{name}}! 🙏 It means a lot to a small business like {{store_name}}. Here is ₹{{discount}} off your next order as a thank-you: code {{code}}, valid till {{expiry_date}}. Shop: {{shop_link}}