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Commerce & Order Messages

New Arrival Announcement WhatsApp Templates

A new-arrival announcement tells opted-in customers about fresh stock or a new collection, with photos and a shop link in the same message. On WhatsApp these launches get seen within minutes — ideal for limited drops — and segmenting by past purchase ("new kurtis for saree buyers") doubles conversion versus blasting everyone.

Copy-ready templates

Replace the {{placeholders}} with your platform’s variables before submitting to Meta for approval.

1. New collection drop

✨ Just landed at {{store_name}}, {{name}}! Our new {{collection_name}} collection is here — {{collection_description}}. Prices start at ₹{{starting_price}}. Browse the full collection: {{shop_link}} Reply STOP to opt out of updates.

Best for: Announcing a seasonal or festive collection to your full list.

2. Back in stock

It's back, {{name}}! 🔁 {{item_name}} — the one that sold out in {{sellout_time}} — is back in stock at ₹{{price}}. Last time it went fast. Grab yours: {{product_link}} Reply STOP to opt out of updates.

Best for: Customers who asked about or viewed a sold-out item.

3. Personalised pick (based on past purchase)

Hi {{name}}, since you loved {{past_item}}, we thought of you first. 💛 Our new {{new_item}} just arrived — {{item_description}} — at ₹{{price}}. See it here: {{product_link}} Reply STOP to opt out of updates.

Best for: Segmented sends to past buyers of a related product.

4. Limited drop with quantity

🔥 Limited drop alert, {{name}}! Only {{stock_count}} pieces of {{item_name}} arrived this week — once gone, the next batch is {{restock_timeline}} away. Price: ₹{{price}} | First come, first served: {{product_link}} Reply STOP to opt out of updates.

Best for: Genuinely limited inventory: handloom, imports, small-batch goods.

5. Pre-order open

Hi {{name}}, pre-orders are open! 📋 {{item_name}} launches on {{launch_date}}. Pre-book today at ₹{{preorder_price}} (launch price ₹{{launch_price}}) and get yours from the first batch. Pre-order: {{product_link}} Reply STOP to opt out of updates.

Best for: Gauging demand and locking in sales before stock arrives.

Frequently asked questions

How often can I send new-arrival broadcasts?

For most retail businesses, 1–2 per week is the safe ceiling for the broad list. If you stock new items daily (fashion, grocery), build interest segments — saree buyers, kids-wear buyers, customers who clicked the last drop — and rotate sends so no individual customer hears from you more than twice a week.

Should new-arrival messages include product images?

Always. Templates with an image header get materially higher tap-through than text-only — for fashion, home decor, and jewellery the photo is the message. Use one strong hero image; WhatsApp templates support a single image header, and you can link to the full gallery.

Go deeper

Browse the full library

24 template sets across commerce, Indian festivals, and industries — all free, all written for Meta approval.

All WhatsApp templates